CS3 install fun and more

Here’s my pleasant adventures trying to install Photoshop CS3.

1. Insert CD. Click “Setup”
2. Error. “Cannot install Adobe CS3 because it conflicts with Adobe CS3”

Yes folks, that is the wording from the installer. Thank god Adobe is a multi billion dollar company because otherwise, this may have looked amerturish. Alright, sarcasm aside, this warning is because I had the Beta installed. Why the installer can’t copy over the beta, god only knows. Now, I thought all I had to do to uninstall would be to drag CS3 beta to the trash which I actually did months ago. But checking over the Read Me I found:

IMPORTANT: Mac OS has new uninstall functionality. DO NOT drag applications to the trash to uninstall them. To safely uninstall on Mac OS X, double-click the product installer in Applications\Utilities\Adobe Installers.

Marvelous. Adobe in their infinite wisdom decided to make their Mac apps more like Windows apps. Even Microsoft didn’t do that with Mac Office–just drag Office to your trash and it’s removed from your system. Grumpiness now growing. OK, what do I have to do next?

If you participated in the Adobe Photoshop CS3 public beta program, you must clean your system before installing the final shipping version of Adobe Creative Suite 3 applications.

On Mac OS: Open the uninstaller from Applications/Utilities/Adobe Installers.

OK, seems easy enough. Let’s try again:

3. Run uninstaller. Successful.
4. Re-run CS3 Setup.
5. Error. “Cannot install Adobe CS3 because it conflicts with Adobe CS3”

Alrighty then. Back to Adobe.com where a technote offers the following:

If you experience problems with removal or installation, you may need to use the Adobe CS3Clean Script. This script cleanly removes beta and pre-release installations and allows installation of the shipping versions of Creative Suite 3.

I suppose I can do that. Reading on…

WARNING: Before running the CS3Clean Script, it is critical that you back up your hard drive including all data, content, and applications. Failure to do so, and failure to follow the instructions included with the script, could result loss of the contents of your hard drive.

Now this is starting to get comical. Have all the competent people at Adobe fled to Web 2.0 startups? What on earth is this script doing to potentially corrupt an entire OS? So, now I need to run a backup (probably not required but better safe than sorry).

OK, backups are all done. Let’s run the script.

6. Run CS3Clean Script
7. Re-re-run CS3 Setup
8. Success!

Scanning through the CS3Clean Script documentation, they had three levels of clean up: a) easy clean; b) mega clean which removes all Photoshop files and Acrobat Reader and perhaps more (this is the one where they probably want people to back up their drives); and finally c) call customer support (who will probably tell you to do a clean install of the OS X). As an extra bonus, the script didn’t have a UI at all–it was run via Terminal. Talk about a crappy first impression of the latest and greatest from the biggest and best graphics software maker in the world.

A few days ago, I took a free seminar at Glazer’s Camera on Apple Aperture. I knew the app was pretty sweet but I didn’t realize how cool it really was. I found the color capabilities incredible and really targeted well to photographers (meaning they’re easy and fast to use). The only reason I have Photoshop is for simple photo work and workflow management with Adobe Bridge. I’m pretty sure Aperture will be able to replace 95% of my uses for Photoshop. Despite Apple insisting Aperture is not a Photoshop replacement, I’ll bet by version 2.0, it will be for most photographers. This could be my last Photoshop purchase.

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One Comment on “CS3 install fun and more”

  1. jim says:

    Funny thing is none of this would phase the prototypical Windows user. The only difference in experience is you didn’t have to reboot. (If reinstalling the OS is the “Hail Mary” of technical support, rebooting is the “Quarterback Sneak.”)
    Related question: I’m about four major versions out — running PS 7. Other than the vanishing point, is there anything useful in CS1 through CS3 that would merit shelling out the $200 for the upgrade?


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